Privacy Policy

The information we collect depends on how you interact with BXTrack.

Information You Provide to Us

You may provide information such as:

• Name
• Email address
• Phone number
• Company or organization name
• Job title
• Project requirements
• Budget or project information
• Messages submitted through contact forms
• Information provided during consultations or business discussions
• Files, documents, or other materials you choose to send us

If you become a client, we may also collect information necessary to manage the business relationship, contracts, invoicing, project delivery, and support.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages visited
• Time spent on pages
• Approximate geographic region
• Website interaction and performance information

We may collect this information using cookies, analytics tools, server logs, and similar technologies.

We may use information we collect to:

• Respond to inquiries and project requests
• Provide consultations, proposals, quotations, and services
• Communicate with prospective and existing clients
• Deliver software development, AI, SaaS, automation, design, and related services
• Manage contracts and client relationships
• Process payments and invoices
• Provide technical and customer support
• Improve our website, products, and services
• Understand how visitors use our website
• Measure website performance and marketing effectiveness
• Protect our systems against fraud, abuse, and security threats
• Maintain business and legal records
• Comply with applicable laws and regulations
• Send marketing communications where permitted by law or where you have consented

You may unsubscribe from promotional communications at any time.

BXTrack may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and improve performance.

These technologies may include:

• Essential cookies required for website functionality
• Analytics cookies used to understand traffic and usage
• Preference cookies
• Marketing or advertising cookies, where applicable

We may use third-party analytics or marketing services such as Google Analytics or similar platforms.

Where required by applicable law, non-essential cookies will only be used after obtaining your consent.

You may also control cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

As a software development and technology services company, BXTrack may receive business information, documents, system credentials, databases, API information, source materials, or other data from clients while delivering a project.

We use such information only as reasonably necessary to:

• Deliver the agreed services
• Develop, test, deploy, or maintain systems
• Provide technical support
• Troubleshoot issues
• Fulfill contractual obligations

Access to client systems and data should be limited to authorized personnel where reasonably possible.

Additional confidentiality, security, intellectual property, and data-processing obligations may be defined in the applicable client agreement, non-disclosure agreement, statement of work, or data-processing agreement.

BXTrack develops and works with artificial intelligence, automation systems, large language models, APIs, and related technologies.

Where AI tools are used as part of our internal processes or client services, information may be processed through third-party AI or cloud service providers where necessary for the relevant service.

We aim to avoid submitting confidential or sensitive client information to third-party AI systems unless:

• It is required for the agreed service;
• Appropriate safeguards are in place; or
• The client has authorized such processing.

Specific AI-related processing requirements may also be addressed separately in project contracts or data-processing agreements.

We do not sell personal information for money.

We may share information with trusted third parties where reasonably necessary to operate our business or provide services, including:

• Cloud hosting providers
• Analytics providers
• Email and communication platforms
• Project-management tools
• Payment processors
• Accounting providers
• Infrastructure and development platforms
• AI or machine-learning service providers
• Professional advisers
• Contractors or service providers assisting with project delivery

These providers may process information only for legitimate business purposes and subject to their own contractual and legal obligations.

We may also disclose information if required to:

• Comply with applicable law
• Respond to lawful requests from authorities
• Protect BXTrack's legal rights
• Investigate fraud or security incidents
• Protect users, clients, or the public

BXTrack may work with clients, employees, contractors, cloud platforms, and service providers located in different countries.

As a result, information may be processed outside the country in which you are located.

Where required by applicable law, we take reasonable measures to ensure appropriate safeguards are used for international transfers of personal information.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The nature of the information
• The duration of a client relationship
• Contractual requirements
• Legal and accounting obligations
• Security requirements
• Dispute resolution needs

Information may be deleted, anonymized, or securely archived when it is no longer reasonably required.

We use reasonable administrative, organizational, and technical safeguards designed to protect information against:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

These measures may include access controls, authentication, encryption, secure infrastructure, backups, and internal security practices where appropriate.

However, no internet transmission or storage system can be guaranteed to be completely secure.

Depending on where you live and the laws that apply to you, you may have rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Restrict certain processing
• Object to certain processing
• Withdraw consent where processing relies on consent
• Request a portable copy of certain information
• Opt out of certain forms of sharing or targeted advertising where applicable
• Lodge a complaint with an appropriate data-protection authority

We will handle valid requests in accordance with applicable law.

We may need to verify your identity before fulfilling certain requests.

To make a privacy request, contact us using the details provided below.

If applicable to BXTrack and to you, California residents may have additional rights under California privacy law, including rights to:

• Know what personal information is collected
• Request access to personal information
• Request deletion
• Request correction
• Opt out of qualifying sales or sharing
• Limit certain uses of sensitive personal information
• Exercise privacy rights without unlawful discrimination

BXTrack does not currently sell personal information for monetary consideration.

If our practices change in a way that requires additional opt-out mechanisms, we will update this policy and provide the required controls.

Where applicable, BXTrack may process personal information under one or more lawful bases, including:

• Your consent
• Performance of a contract
• Taking steps before entering into a contract
• Compliance with legal obligations
• Our legitimate business interests, provided those interests do not override your rights

Individuals in applicable jurisdictions may also have rights under data-protection laws such as the GDPR or UK GDPR.

Our website may contain links to third-party websites, platforms, or services.

BXTrack is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

BXTrack's website and services are intended primarily for businesses and professional users.

We do not knowingly collect personal information from children where doing so would violate applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review and, where appropriate, delete it.

We may update this Privacy Policy periodically to reflect:

• Changes to our services
• New technologies
• Changes in business practices
• Legal or regulatory requirements

The updated version will be published on this page with a revised "Last Updated" date.

Material changes may also be communicated through additional notices where appropriate.

If you have questions about this Privacy Policy or want to exercise a privacy right, contact:

BXTrack Solutions
Website: https://bxtrack.com
Email: info@bxtrack.com